Julie Patterson

Managing Director

Julie's expertise is in organisational development, cultural change, facilitation, people development and relationship management. Julie has an impressive track record in leading and implementing change across Disability, Child Support, and Aged Care sectors, with a specific focus on personalised approaches and workforce development.
With lived experience in self-directed support and funding, Julie contributed to the initial Australian trials of these models in Western Australia in the late 90's.
Julie has also held Senior Executive roles within Federal and State Government agencies and has extensive experience in the not-for-profit and corporate sectors and maintains strong networks within the Australian disability service system.

Julie Patterson

Managing Director

Phil Laidlaw

Principal Consultant

Phil’s strength is in identifying innovative, person centred solutions to complex human service system challenges. He is creative and analytical, and able to move easily between strategic and operational modes to identify and implement changes that work. He has a proven ability to transfer his expertise to a diverse range of projects.
His approach is underpinned by the values and philosophies of occupational therapy, and integrates strong project management discipline, business and systems analysis expertise.

Phil Laidlaw

Principal Consultant

Naomi Matcham

Principal Consultant

Naomi has worked at a senior level in the human service sector both in the UK and Australia. Naomi specialises in business analysis, service redesign & modelling, workforce transformation, stakeholder engagement, marketing and communications, training design & development, and advanced facilitation.
With a focus on disability sector reform, Naomi has a strong track record of leading change, improving quality, and delivering improved outcomes for organisations and their customers.

Naomi Matcham

Principal Consultant